New JAMB Registrar Unveils Five-Year Plan to Transform Admissions

The newly appointed Registrar of the Joint Admissions and Matriculation Board, Professor Segun Aina, has unveiled a five-year strategic development agenda aimed at transforming JAMB into an innovative and accessible assessment institution in Africa.

The blueprint, titled “JAMB 2031: Building Trust, Reducing Trauma,” was unveiled on Aina’s first day in office and is designed to guide the board’s operations over the next five years.

According to a statement by JAMB’s Acting Director of Public Affairs and Protocol, Fabian Benjamin, the plan is built around two main goals, five key areas and seven major projects intended to strengthen the board’s operations and improve the experience of candidates and other stakeholders.

Five pillars of the JAMB 2031 plan

Aina said the development agenda would focus on five key pillars: integrity, service, governance, technology and partnerships.

Integrity

The first pillar is designed to strengthen institutional credibility through internationally recognised standards and transparent systems. Aina said this would include efforts toward ISO 27001 certification, independent technology reviews and systems capable of sustaining public confidence.

Service

The service pillar will focus on improving the experience of candidates, parents, tertiary institutions and other stakeholders through responsive service delivery, clearer communication and stronger engagement.

Aina said the board would continue to fulfil its legal responsibility of providing fair, trustworthy, safe and equal access to higher education through clear registration processes, reliable assessments and merit-based placement of qualified candidates.

Governance

The governance pillar will seek to improve performance monitoring, operational resilience, contract management and internal accountability. The objective is to ensure that programmes are implemented efficiently and that institutional processes remain effective.

Technology

Technology will remain central to the board’s transformation strategy. Aina said JAMB would expand its in-house digital infrastructure and deploy scalable mobile and web platforms, artificial intelligence and data analytics to strengthen decision-making and service delivery.

Partnerships

The fifth pillar will focus on deeper collaboration with financial institutions, fintech companies, educational organisations and international partners. The board intends to use these partnerships to support innovation and improve services.

Seven flagship projects announced

To implement the strategic agenda, Aina announced seven flagship initiatives covering technology, customer service, administration and staff development.

1. Independent review of JAMB’s technology infrastructure.
2. Attainment of ISO 27001 information security certification.
3. Development of a unified JAMB mobile application.
4. Strategic communication and brand repositioning.
5. Establishment of a unified customer service platform.
6. Implementation of a paperless, enterprise-wide digital administration system.
7. Enhanced staff welfare and capacity development.

People remain central to JAMB’s transformation

While highlighting technology as the engine of the board’s transformation, Aina stressed that its people would remain its greatest asset.

“Every registration represents the aspirations of a young Nigerian and the sacrifices of parents and guardians. We will continue to simplify our processes, improve communication and ensure that fairness, transparency and integrity remain the hallmarks of the board.”

He also urged members of staff to embrace innovation, professionalism and teamwork, noting that institutions become stronger when their workforce is united by shared values and a common purpose.

Aina pledges continuity and stronger institutions

Aina described his appointment as “a homecoming and a solemn responsibility” and pledged to consolidate the achievements of his predecessor, Professor Is-haq Oloyede.

He said his administration would focus on strengthening institutional systems, embracing innovation and improving service delivery while building structures capable of outliving individual leaders.

The new registrar also reaffirmed his commitment to deepening public trust and positioning JAMB as a global benchmark in technology-driven examination and admissions administration.

A new direction for admissions administration

The five-year agenda comes shortly after Oloyede handed over to Aina as JAMB registrar, ending Oloyede’s 10 years of leadership at the agency.

With the JAMB 2031 blueprint, the new administration is placing emphasis on technology, transparency, customer experience, institutional accountability and partnerships as it seeks to reshape the board’s approach to examination and admissions administration.